To check if a device is configured in the DMZ on your Virgin Media Super Hub 1, 2 or 2ac. For best. I see that you can create a guest network with Virgin Media. Stay safe online. QuickStart, set up and connections. Customer since 1993. View our award winning TV only packages and deals with all the best channels, latest live sports & blockbuster films you love in one, convenient place. Find out more about our fastest, smartest, smallest TV box. I am trying to turn on the web safe settings but it's not working. VPN Apps for all devices and unlimited simultaneous connections. on 15-04-2023 15:47. Note: the number of licenses you have on your current subscription and the amount you have in your credit are displayed on the left. After that, it’s just £3 per month (or £30 a year). virginmedia. However, it is not actually blocking the sites we entered. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. Plug in your Virgin Media router. Web Safe is an optional setting that does DNS based filtering. Manage Your Account. 4. The issue of Child Safe being re-enabled by VM is being mentioned more often and once stuck on it breaks many services such as Office VPNs, Zoom, Social Media, Sky TV, Sonos, Games Consoles and much Web Content. Bypass Child Safe & Virus Safe. 65% of young people aged 11-16 are in favour of the. Find out more about Web Safe. And lastly, the company might also slow down access to certain streaming and file-sharing traffic. I keep getting the message seen in the attached picture. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . See full list on my. Get NordVPN - the #1 VPN for Virgin Media. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. 0. I'm going to send you a private message so we can look into this for you. Virgin Media is a proud founding member of Internet Matters – a tool designed to help adults keep children (aged 0-14+) safe online. As a new customer, you'll be able to take advatage of a free, three. For the best protection on your most-used devices, install F. Thank you for the help. This setting is useful if you want to turn off parental controls on a child’s iPhone. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. So if I search, as a random example, Pornhub, I get "no search results", just as I should. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. co. There have been a few complaints about this recently. So whether it's technical issues, hub problems or you need support, we’ll help you with our. I had not changed my DNS or anything, but the Kindle Fire bypassed it. Changing network settings to use any Public DNS should re-gain full access for the device. 1. g. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. View Apps > Web Safe > manage your Web Safe settings - takes me. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. Virgin Media is now offering. 9. 9. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. not very safe!! nobile Posts: 574 Forumite. It is turned on but it is not blocking websites. Paul. on 06-05-2023 22:30. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. They also can clog up your inbox and make managing your emails a real chore. Web Safe is not automatically turned on for customers joining before this date. Available with M50 broadband or faster. More about Web Safe. Log in to My Virgin Media. run the Standard test and confirm the. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereVirgin Media Web Safe comes as standard on all Virgin Media broadband packages. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 6 - 6. Parental controls are a set of tools designed to protect and keep children safe online. 67. Parental controls block websites and applications that you think are unsuitable for your child. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Is a VPN installed on your Inspiron 5559, and do you have any third-party software like McAfee WebAdvisor or an app provided by your ISP (e. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Learn more. Try computers with Cisco’s OpenDNS using 208. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Help with Volt. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Please enter your email. Virgin Media; My Virgin Media; Shop;. Options. Recycle or return your kit. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. I do not pay the extra £3 a month for the internet security. Options. Thank youThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Found out that if you disable Child Safe in the Virgin media Web Safe settings, media will start playing again. It’ll automatically detect and remove viruses, malware, ransomware and spyware. I'm not a Virgin media customer, only Virgin mobile, and I can't access the websafe settings unless I set up an account with Virgin media, which I can't do, because it needs my Virgin media account number and area ref, and I don't have one!Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Joining in. Not able to access websafe_setting page (able to go to update_profile page). They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. com, I get the "Virgin Media has blocked this website" screen. Virgin Media accepts no responsibility for personal online activity. 168. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks ago Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Also check the dns settings of your vpn while you're there. Please keep an eye out for a purple envelope at the top right corner of your Forum page. Add a new username and password. I’ve called VirginMedia several times and they have not been able to help. Find out more about our fastest, smartest, smallest TV box. 1) I thought the results wouldnt show but they did. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereRe: Web safe problem. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. Select the Settings cog in the top right-hand corner. com. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. Learn how you can change Web Safe settings to turn Child Safe off. Get, Create, Make and Sign . These are two settings — Virus Safe and Child Safe. 222. You can also easily manage your guest network settings on the Virgin Media Connect app. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 220. I’m losing the will to live. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. For fraudulent e-mails, forward to phishing@virginmedia. Still I'm getting "AccessDeniedAccess Denie. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. NordVPN: Our #1 pick for Virgin Media customers. Virgin Media Web Safe was launched in February 2014. In response to newapollo. Pick a category to get started. Does Web Safe work on Virgin Media WiFi Web Safe only works when you’re connected to your Virgin Broadband at home. Virgin Stream hub offering money-back for. How to Watch Porn Safely – 7 Tips. Excludes broadband faults and broadband network outages. Welcome to Virgin Media’s help and support page. If it’s not a technical issue you need help with then we’re here to support you on. These changes affect all Virgin Media email addresses ending in the. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. 100). To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Method 1: Remove Virgin Media’s Web Filters. Select the SPAM setting you’d like to use: Reject All Spam messages. Your link takes me to the internet security page, and it shows how to switch on parental control. . Subscribers complained about the snafu on Twitter, where many people claimed that they could barely access anything over Virgin Media's network. 220. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Switched On Families. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. Thirdly, Virgin Media uses a Child Safe feature that lets you restrict websites unsuitable for children. NordVPN: Our #1 pick for Virgin Media customers. 8. Instead they use the information provided by the various security vendors in order to determine whether a site is safe or not. Users can change their settings at any time in My Virgin Media. Note: the number of licenses you have on your current subscription and the amount you have in your credit are displayed on the left. com. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. This includes restricting children from accessing inappropriate or adult content. Up to 3 WiFi Pods if needed. Discover the web for yourself. VPN Apps for all devices and unlimited simultaneous connections. Virgin Media accepts no responsibility for personal online activity. Try again to see if problem persists. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. For best. Staying safe online with Virgin Media Web Safe. Chatter and natter. Can you help please. Fill form: Try Risk Free. Virgin Media and you have confirmed Child Safe is on. Find out more about our fastest, smartest, smallest TV box. If you would like the Web Safe settings changed, let us know as this can be a work around for now. I decided to check my parental controls were switched on - Virgin websafe - and they are. Networking and WiFi. Re: Can’t access web safe in Switched On Families Tuesday can you please tell if my website is block by websafe in Security matters Sunday Child safe mode is not turning on in Security matters 2 weeks agoThen from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Click: Web Safe. Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. 1. com and we’ll look into them. Web Safe turned off but still blocking websites. 1/help for specific device where Web Safe is not working. It happens, and mine is listed on 3 at the time I write this, and it's from a previous user of the IP address. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. I have a similar issue. Virgin Media takes online safety seriously. 8 and/or 1. Faced. Virgin Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. Re: Can’t access web safe. Sorry that your web safe is not working on a particular site. Virgin Media offers Web Safe which is router level online protection with its broadband and TV packages. You don’t need to be a web wizard to know how to take care of your kids online. Then test if you can successfully browse to --. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Go to 192. Options. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. thanks for the fast confirmation Graham_A and newapollo. 67. Web Safe is an optional setting that does DNS based filtering. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. Thirdly, Virgin Media. Includes a 30-day money-back guarantee so you can try it risk-free. Click Apply. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Move message to Spam folder (default) Flag a message as. All Rights ReservedA warm welcome and thanks for posting on our community forums. If your websafe option is off, then the toggle will be greyed out. Our Virgin TV V6 box, where awesome entertainment comes together. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Virgin Media Business can support your organisation’s digital transformation journey by helping you move to the cloud securely. Thank you for your first post and I'm sorry to hear that you're having some issues with amending your Web Safe settings at the moment! I'll be more than happy to help via Private Message. 222. I tried using the "Blocked Websites" feature to add websites that we always want Child Safe to block access to. All devices would need to be re-connected to the WiFi. We'll be more than happy to assist from here!Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Click on Manage Web Safe. You need F-Secure SAFE – our award winning internet security package. That said, the more you know about the web, the better understanding you. How do I do it? - 5157909. Expand the Email option. VodafoneMakes sure your dns settings on your computer are manually set - 8. What to do if Virgin Media Web Safe isn't working. For more tips on how to keep your kids safe online, visit Internet Matters. How to turn on Child Safe. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereHi - has anyone else found that since the My Virgin Media app was updated a few months ago, the new Web Safe settings are really - 5001408My website: scolexrobot. To be frank, this is not on Virgin Media to solve this for you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My Virgin Media makes managing your account easier with all your information in one place. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. nslookup protonvpn. Virgin Media also offers an additional security tool called F-Our Virgin TV V6 box, where awesome entertainment comes together. If you changed the computer's network settings to use any Public DNS does that re-gain access. For network-based tools, like Web Safe: Be aware which devices allow web access outside your home network. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. Do I need Internet Security and Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. For customers joining from. You’ll pay nothing for 3 months (with no payment details. That can be turned off, or just don't use Virgin Media DNS. Follow these easy steps: 1. Virgin Media 'Web Safe'. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. 222. Virgin Media takes online safety seriously. Reply. 1 into the address bar of your browser. Options. Our Virgin TV V6 box, where awesome entertainment comes together. Virgin Media has child-safe filters that block content deemed inappropriate for children, along with anonymization services like VPNs. 1 or whatever else you like. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Further exclusions & legal stuff apply. Modern slavery statement. There’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. Microsoft Defender Firewall: Microsoft’s long-standing firewall isn’t quite as glossy as those you’ll get from Kaspersky or ESET, but provides capable protection against network threats. 1. View our award winning TV only packages and deals with all the best channels, latest live sports & blockbuster films you love in one, convenient place. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. 9. I've rebooted router and restarted devices but nothing helps. If your Virgin Mobile is connected to your home broadband, you can browse protected. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. No bank or credit card details are required for the trial. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. g. uk. For the best protection on your most-used devices, install F. Reliability: Router: Virgin Media M125 fibre broadband is the provider's new entry-level deal, offering speeds in excess of 100Mbps and some of the market's cheapest pricing. Where can I send a false positive to remove my website in the list of blacklisted website. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. You’ll find these details on your bill or welcome email. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Web Safe is not automatically turned on for customers joining before this date. Select the Settings cog in the top right-hand corner. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Changing network settings to use any Public DNS should re-gain full access for the device. Bypass Child Safe & Virus Safe. Go to My Account and register for Virgin Media Internet Security to start your three-month trial today. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Staying safe online with Virgin Media Web Safe. Can anybody review my website:. Web Safe consists of Virus Safe and Child Safe. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Email address. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. If you're still having issues changing your settings, please let us know. Vodafone Makes sure your dns settings on your computer are manually set - 8. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. Click: My Apps. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Web Safe is not automatically turned on for customers joining before this date. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Joining in 372 Views Message 4 of 11. QuickStart, set up and connections. . Spam emails are becoming more and more sophisticated and harder to detect. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Changing DNS on your device is the best option VM have other DNS 194. To get around this, you need to turn Web Safe off. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 6 - 6. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. * Call costs may vary. For fraudulent e-mails, forward to [email protected] Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. Unless virgin is specifically blocking the IPs of your. , Virgin Media Web Safe) that monitors outgoing connections and could be throttling your bandwidth?We would like to show you a description here but the site won’t allow us. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Reply. Available with M50 broadband or faster. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Any website unsuitable for children is blocked by default. Virgin Media's network mostly still relies on coaxial cable connections to a customer's home, although this cabling is likely to be. Plug in all your devices. These are two settings — Virus Safe and Child Safe. Our Virgin TV V6 box, where awesome entertainment comes together. Virgin Media accepts no responsibility for personal online activity. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. This is a fast and very easy trick that can work even if you're not a Virgi. Internet Explorer) and enter the address If you have enabled modem mode on your Hub 3. Get FormIf Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. 8. See. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. AS Name. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Email address. Same problem from either the phone app or web-site. org (returns an SSL error), and ProtonVPN. What’s more, it’s compatible with all. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. Web Safe is not automatically turned on for customers joining before this date. To get around this, you need to turn Web Safe off. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Move message to Spam folder (default) Flag a message as. 100 and 194. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. 0. For fraudulent e-mails, forward to phishing@virginmedia. Virgin Media takes online safety seriously. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. 168. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Account - Mobile. If you're still having issues changing your settings, please let us know. We would like to show you a description here but the site won’t allow us. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. They’ve got it all with value-packed mobile plans to affordable, unlimited Internet, to live and on-demand TV, all at sweet prices. Tested it out today via a simple Google search. Hi timcollier1965 Thanks for posting and welcome back to the community. These are two settings — Virus Safe and Child Safe. You may want to start by seeing what your site report looks like using a tool like Blocked. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast connection will. 1. @blueyonder. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. For fraudulent e-mails, forward to phishing@virginmedia. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Solved: I need to get my work VPN working, but I want to keep the family content controls in Web Safe enabled. 1 on your browser. 10. In response to lotharmat. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 1 or whatever else you like. 0 Kudos. We recommend keeping Virus Safe on. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Excludes broadband faults and broadband network outages. Virgin Media. 8 and/or 1. The filters can automatically block pages by IP addresses or by examining keywords. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. Any website unsuitable for children is blocked by default. Web safe provides ultimate protection when using the internet. 1. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us.